Nov 22 2009
CBC Survey
I was asked to participate in a survey from Confirmit.com while reading this morning’s news at CBC.ca. I said yes and answered a series of questions about where I get most of my news: Radio, Internet, Television, Newspapers or Other. I get 90% of my news from CBC.ca or CBC Radio. I don’t watch TV and I don’t often read newspapers. I had no problem sharing this information because I’m happy to do what I can to improve CBC services. I was hoping to see a question about reader comments on CBC.ca so I could say, “Shut it down.” There are better ways to actively contribute to the flow and exchange of cultural expression than through the comments feature on CBC.ca which has largely become a haven for trolls. But they didn’t ask about that. Instead, after going out of my way to answer the survey questions, I get this message at the end of it all:
Nice.
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Tags: cbc, polls
Hi Phillip
First of all – my apologies. I regret that you received that message after taking the time to reply to the survey; the message has since been removed.
I have spoken with the company administering the survey and can assure you that all responses are being logged and all views will be taken into account as we look at making improvements to the news service at CBC.ca.
If you have other comments you would like to make about the CBC news site, I would appreciate it if you would send them to me, using the form on this page http://www.cbc.ca/contact/ and marking the subject line for my attention. In this way I can guarantee that your views will be read and considered, and your voice heard.
With thanks and best wishes
Rachel Nixon
Director of Digital Media, CBC News
J-Walk needs to know about that response from CBC! Someone tell him!
I left of comment on J-Walk’s post, though I screwed up the link.
I can’t believe this post was noticed by anyone at the CBC. I wrote an email to them about the survey too. Maybe that’s what did it.
Either way, I can’t complain about that response.
I was at work today (not at home where I was reading CBC.ca news before) and the survey window popped up again. I ignored it this time, but I would have checked it out had I known about the modification.
Somebody do the survey and let me know what happens (not that I don’t believe Rachel).
I would like to ask her how I become the Assistant Director of Digital Media at CBC!
wow….communitcation with the mother ship…see I told you cisis is watching this site…it is time to shed the veil of the persona philip…come out hassin and take part in our great destiny…
tommmybinladen
If someone, preferably from CBC, asked me to be a super duper programmer at cbc.ca, I’d probably say yes, assuming they pay as much as I get now. Call me!