The following is a large collection of stories and anecdotes about clueless computer users. It’s a baffling phenomenon that in today’s society an individual, who might in other circumstances be considered smart and wise, can sit down in front of a computer screen and instantly lose every last shred of common sense he ever possessed. Complicate this phenomenon with a case of “computerphobia,” and you end up with tech support personnel having phone conversations that are funny in retrospect but seem like perfectly valid motives for wild machine gun shooting sprees at the time.
From their Stupid Tech Support page:
* Me: “Hi, I have a problem with my left speaker, no sound is coming out of it.”
* Tech Support: “Have you adjusted the balance in the volume properties?”
* Me: “Yes, it’s definitely not that, and it’s not a sound card or connection problem either. Could you just send me some new speakers? It’s still under warranty.”
* Tech Support: “Errrm, ok, I want you to go to DOS and type ‘format c:’ and then restore your hard disk from the master CD.”
* Me: (click)