Salads are good

I’ve been eating Wendy’s salads lately. I prefer their Mandarin Chicken Salad because it has a variety of lettuces in it, and the almonds and manadins are a nice change from regular salad ingredients. It cost $3.99 here in Michigan. Their Chicken BLT has cucumbers which I HATE, and it has those little tomatoes that feel like you’re chewing eyeballs (oh, I KNOW) if you close your eyes when you

Tim Hortons’ reply, Part 3

It took them two days to reply, which I’m pleasantly surprised about: Dear Ms. Cairns: I would like to thank you for taking the time to contact us via e-mail regarding the quality of coffee you received at our location in Warren, Michigan. The product you received in no way reflects the high quality standards that we set for our stores. In certain areas of the USA, cup sizes do

Tim Hortons’ automated response, Part 2

Oh boy: Thank you for your email. A representative from our customer service department will respond to your request as soon as possible. Merci de votre courriel. Un repr’sentant de notre service aux clients vous repondra aussi rapidement que possible. Your reference number is / Votre num’ro de reference est : OAKN-5VSKRD (See Part 1, and then, Part 3, their formal response.)

Tim Hortons in the U.S., Part 1

I emailed the following to Tim Hortons‘ Customer Service (email address there) today: Dear Tim Hortons, I’m from Moncton, N.B., where I am used to consistent coffee servings: a "double-double" is the same at every Tim Hortons I go to. I’ve been traveling to the U.S. recently and was pleasantly surprised to see some Tim Hortons. Like other national franchises and your Canadian stores, I expected the same quality and