Seven words you can’t say in kindergarten, a short, instructive video.
I never hear “You’re welcome” anymore, except from my mouth; it’s always “No problem” now. I hate that. I found this summary on the net somewhere but I can’t find the reference anymore: “No problem”: It is an appalling statement of egotism on the part of the service provider and any customer service trainer worth their salt should ban its use. I don’t care if it’s a problem, and by